Monday, 22 February 2016

Two New Posts:1. Head of Admissions and IELTS Exam Centre 2.Admissions Officer and Middle Eastern Marketing and Liason.



                      
HEAD OF ADMISSIONS AND IELTS EXAM CENTRE

LSI Portsmouth is a large, highly-regarded and high quality year-round EFL school and the largest year-round language school in Portsmouth, offering a wide range of courses to foreign students (18+), including Cambridge and IELTS exam courses, Executive Training and University Pre-Sessional Courses.

We are looking to recruit a full-time Head of Admissions, who will also jointly oversee management of our IELTS test centre. Our mission is to be the best English language school we can be and we believe in giving all our students and our overseas and UK partners the best customer service possible – we are looking for someone who will fit into our ethos and has the drive to help us improve further.

Essential:
-       High level working knowledge of Tier4 and UKVI policies
-       Excellent administration and IT skills
-       Knowledge of EFL (or HE/FE) bookings and admissions practices
-       Excellent customer service, teamwork and interpersonal skills
-       Line management experience
-       Cultural awareness and sensitivity in dealing with international partners, ETOs, Embassies (particularly from the Middle East) and students
The ideal candidate will be:
-       lively, enthusiastic, hard-working, energetic, positive, sociable, open and approachable to students
-       caring and sensitive to the welfare, needs and culture of a wide variety of multi-national students and overseas partners
-       well organised and good at planning and time management
-       a native or near-native English speaker
They will also ideally have:
-       The ability to manage a busy workload, prioritise work and meet tight deadlines
-       Strong problem-solving, written and oral communication skills
-       Excellent attention to detail
-       A positive can-do attitude, ‘go the extra mile’ approach, flexibility and calmness
-       Willingness to take on a multi-functional role and grow within the organisation
-       Experience of school inspections and policies required
-       A university degree or equivalent
IELTS test centre experience is useful, but full training will be given as this will be co-managed.
An interest in or experience of international EFL marketing would be a bonus.

A senior salary will be offered and is dependent upon experience and qualifications


ADMISSIONS OFFICER AND MIDDLE EASTERN MARKETING AND LIAISON

LSI Portsmouth is a large, highly-regarded and high quality year-round EFL school and the largest year-round language school in Portsmouth, offering a wide range of courses to foreign students (18+), including Cambridge and IELTS exam courses, Executive Training and University Pre-Sessional Courses.

We are recruiting a full-time Admissions Officer, who will also take care of marketing and liaison with students, military and overseas partners and Middle Eastern Embassies. Our mission is to be the best English language school we can be and we believe in giving all our students and overseas and UK partners the best customer service possible – we are seeking someone who will fit into our ethos.

ADMISSIONS – KEY RESPONSIBILITIES MAY INCLUDE:
  • Processing, sending out and inputting bookings and issuing required documentation
·         Summer accommodation bookings in the University residence and University liaison
·         Dealing with enquiries swiftly and efficiently and trying to convert enquiries into bookings
  • Coordinating government sponsorship administration with students and aiding visa renewal
  • Bookings Administration: particular focus on UKBA, Tier 4, issuance of CASs and SMS software work and PSE courses and dealing with the University and ICP/Navitas
  • Handling phone, email and walk-in enquiries with excellent customer service skills
  • Covering reception and for the Head of Admissions when necessary
MIDDLE EASTERN MARKETING AND LIAISON – KEY RESPONSIBILITIES MAY INCLUDE:
·         Marketing – Building and developing key contacts, especially Saudi Arabia, Oman and Kuwait
·         May include occasional marketing trips to the Middle East
·         Liaison Manager for Omani Officers - taking care of all aspects of Officer liaison, particularly student support
·         Sensitive handling of inter-cultural and interpersonal issues is paramount.
·         Welcoming marketing representatives or partners from the Middle Eastern markets and conducting school and city tours, lunch welcome and other PR duties
·         Helping find accommodation for Middle Eastern students, including private landlords
·         Welfare of all Middle Eastern students
Essential:
-       Excellent administration and IT skills, attention to detail and written and oral communciation
-       Excellent customer service, teamwork and interpersonal skills
-       Cultural awareness and sensitivity in dealing with international partners, ETOs, Embassies (particularly from the Middle East) and students
The ideal candidate will be:
-       lively, enthusiastic, hard-working, energetic, positive, sociable, open and approachable to students
-       caring and sensitive to the welfare, needs and culture of international students and partners
-       well organised and good at planning, prioritisation and time management
-       a native or near-native English speaker
-       positive and have a can-do attitude, ‘go the extra mile’ approach, flexibility and calmness
-       educated to university degree or equivalent
An interest in or experience of international EFL marketing would be a bonus, as would Tier 4 knowledge.
Salary dependent upon experience and qualifications.


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